SlimDesk
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SMALL TEAM. BIG CARE.

Customer support.
Without the bloat.

One inbox. Clear conversations. Simple tickets.
Everything you need to help your customers, with room to breathe.

Get started with SlimDesk Take a look inside
Made for small teams·Intentionally simple
One calm place for customer supportInteractive preview
Inbox3 open
All conversations ⌄
AL
Alex Lee

I found a bug in the export.

Web chat
MR
Maya Rivera

Could we add a dark mode?

Web chat
SK
Sam Kim

Thanks, that did the trick!

Web chat
A little more clarity in your day.
Alex Lee Web chat
JD Assigned to you

Today, 10:42 AM

Hey! I found a bug in the export. The CSV comes out empty.Alex · 10:42
Thanks for the heads-up, Alex! I’ll make a ticket so we can look into it.You · 10:43
Keep the conversation going…
Conversation → action
Inbox. Customers. Tickets. That’s the idea.Sample data · Try the tabs and create a ticket

A smaller tool.
A better support day.

One shared inbox

Clear ownership

Nothing lost in the chat

JUST THE ESSENTIALS

Three things.
Really well done.

Less time managing your support tool.
More time being there for your customers.

01 / INBOX

Every conversation.
One place.

Bring messages from connected channels into a shared inbox. Read, reply, and hand things over without losing the thread.

02 / CUSTOMERS

A little context.
A more human reply.

Keep basic customer details close to the conversation, so your team knows who they’re helping and what brought them here.

03 / TICKETS

Good conversations.
Real follow-through.

Turn a bug report or feature request into a simple ticket. Give it an owner and a status, with the original conversation attached.

FROM HELLO TO HANDLED

A natural flow.
Not a new process.

Support should feel like helping someone.
SlimDesk keeps it that way.

Try the interactive preview
  1. 01

    A customer says hello.

    A message arrives in your shared inbox, with the customer and channel in context.

  2. 02

    The right person picks it up.

    Reply directly, or assign the conversation to a teammate. Everyone knows who’s handling it.

  3. 03

    Something to do? Make a ticket.

    Capture a bug or feature request, assign it, and keep the conversation going.

INTENTIONALLY SMALL

Your customers need a reply.
You don’t need another dashboard.

We believe the best support software gives you just enough structure,
then gets out of your way. Fewer screens. Sensible defaults. A calmer day.

Conversations firstSimple by designHuman at heart
A FEW GOOD QUESTIONS

Keep it clear.

Here’s a little more about
how SlimDesk fits your team.

Who is SlimDesk for?

Small software teams and businesses that want a straightforward way to reply to customers and follow up on issues. SlimDesk keeps the focus on conversations, customer context, and simple tickets.

What is the difference between a conversation and a ticket?

A conversation is the exchange of messages with your customer. A ticket is something your team needs to act on, such as a bug or feature request. Create a ticket from a conversation and keep talking while the work is tracked separately.

Which channels can I connect?

SlimDesk is designed around a shared inbox for connected channels, starting with web and in-app chat. WhatsApp, Instagram, and Messenger are part of the channel direction. Check the Channels screen in your workspace for the integrations currently available.

Can my team work together?

Yes. Team members share a workspace so they can handle conversations, assign ownership, and follow up on tickets with the customer context in view.

Is SlimDesk a CRM or a project management tool?

SlimDesk is focused on customer support. Customer records provide useful context, and tickets capture bugs and feature requests. The product is intentionally designed to keep that workflow small and straightforward.

LESS SOFTWARE. MORE SUPPORT.

Make room for
better conversations.

Your next support day could feel a little simpler.

Get started with SlimDesk